Privacy Policy

Privacy Policy

Introduction

Welcome to https://sports-massage-gold-coast.thebestlocalpro.com! We are committed to protecting your privacy and ensuring a secure online experience. This Privacy Policy explains how we handle personal data collected through our website, applications, services, and products. By using our platform, you agree to the terms outlined herein.

Scope

This policy covers all aspects of our digital presence, including but not limited to:

  1. Our official website at https://sports-massage-gold-coast.thebestlocalpro.com.
  2. Mobile applications and online services provided by sports-massage-gold-coast.
  3. Interactions on our linked websites, as indicated in this Privacy Statement.
  4. Communication channels, including email, phone calls, texts (SMS), and newsletters that we initiate.

Please note that this policy does not extend to third-party platforms or services accessed through links on our site. These entities have their own privacy policies, and we encourage you to review them before using such services.

Processing Activities

This Privacy Policy guides how we engage in the following activities:

  1. User Accounts: We process data when users create and manage accounts on our platform.
  2. Website Visits: Information is collected when you visit our websites, including browsing behavior and preferences.
  3. Communication: We use your contact details to send promotional materials, newsletters, and important updates.
  4. Transactions: Processing payments and financial information for purchases or services.
  5. Location Data: Collecting GPS data (if enabled) to provide location-based services.
  6. Feedback and Reviews: We may gather feedback, ratings, and reviews to improve our services.
  7. Social Media Integration: When you interact with us through social media platforms, we may collect related data.
  8. Product Interaction: Information about products viewed, purchased, or interacted with on our site.

Personal Data Collection

We collect several types of personal data to enhance your experience and personalize our services:

  1. Account Details: This includes usernames, passwords (hashed), and account creation information.
  2. Payment Information: Credit/debit card numbers, expiration dates, and billing addresses are securely stored for transaction processing.
  3. Financial Records: We may retain records of financial transactions for accounting and legal purposes.
  4. Purchase History: Details about products or services bought through our platform.
  5. Mobile Device IDs: Unique identifiers from your mobile device to provide personalized content.
  6. Location Data: GPS coordinates when you opt-in to location services, used for location-based offers.
  7. Feedback and Reviews: Your comments, ratings, and suggestions help us improve our services.
  8. Social Media Information: User data from social media platforms when you connect your accounts.
  9. Product Interaction Data: We track product views, clicks, and purchases to analyze customer behavior.

Cookies and Similar Technologies

We employ cookies and similar tracking technologies to enhance user experience and gather analytics:

  1. Strictly Necessary Cookies: These are essential for navigating our website and using its core features. They cannot be blocked.
  2. Preference Cookies: Used to remember your preferences, such as language settings or display options.
  3. Analytics Cookies: Track user behavior on our site to provide insights into performance and areas for improvement.
  4. Marketing/Advertising Cookies: These enable targeted advertising based on browsing activity. Users can manage these through our Cookie Manager.

Retention and Deletion

We retain personal data for the duration required by law or for legitimate business purposes:

  1. Financial and transaction data is kept for accounting and tax reasons, typically 7 years.
  2. Purchase history may be retained indefinitely to personalize future shopping experiences.
  3. Account information is preserved until the account is inactive for a specified period (as per legal requirements).
  4. Once the purpose of data collection is fulfilled, we securely delete or anonymize the data.

Security Measures

We prioritize data security and implement robust measures:

  1. Encryption: All data transmitted and stored is encrypted using industry-standard protocols.
  2. Secure Third-Party Processing: We engage trusted third-party service providers who adhere to strict security standards.
  3. Access Controls: Strict access controls are in place to ensure only authorized personnel can access sensitive data.
  4. Regular Audits: Security audits are conducted periodically to identify and mitigate potential risks.

Children’s Privacy

We do not intentionally collect personal data from children under 18 years of age. Our services are designed for a mature audience, and we encourage parents to supervise their children’s online activities.

Your Rights

Depending on your location, you have various rights regarding your personal data:

  1. Access: You can request access to the personal data we hold about you.
  2. Rectification: Correct any inaccurate or incomplete information.
  3. Erasure (Right to be Forgotten): Ask for the deletion of your data in certain circumstances.
  4. Restriction: Limit our processing of your data under specific conditions.
  5. Data Portability: Receive your personal data in a structured format, portable to another system.
  6. Objection: Object to or withdraw consent for the processing of your data.
  7. Non-Discrimination: Be free from discriminatory practices based on your exercise of rights.
  8. Appeals and Complaints: File appeals or complaints with our privacy team or relevant regulatory bodies.

Changes to Privacy Policy

We may update this policy from time to time to reflect changes in our practices or legal requirements:

  1. Any modifications will be posted on this page, and the updated policy will be effective immediately upon publication.
  2. We encourage you to review this page periodically for any updates.

Contact Us

For privacy-related inquiries, unsubscribe requests, or data access/correction queries, please contact us:

We are committed to addressing your concerns and ensuring a transparent privacy experience.